Sony Dishes Out Cloud-Based Game Storage, Help Via Twitter

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PlayStation users will be treated to two new services aimed at making gaming that much more enjoyable: game data in the cloud and@AskPlayStation, a Twitter-based customer service hub.
Sony recently released firmware update V3.6, which will give PlayStation 3 Plus subscribers the ability to save
game data to the cloud. Every PlayStation Plus user will receive 150MB of cloud storage space—more than enough to save hundreds of saved game data. The data will be accessed automatically when logging onto any PlayStation 3 console—meaning your information will be saved on a remote server. Gamers can now hit save on their console, go to their pal's house, log on, and continue exactly where they left off without the need of a memory device.

The update also brings an auto-off feature to both the Dual Shock 3 and Six-Axis control. Connected controllers will be able to turn off after 10, 20, or 30 minutes of idle time. There's no word if this feature will also work with the Move controllers.
Having trouble updating your PlayStation 3? PlayStation's new customer service Twitter account, @AskPlaystation, may be able to help. The Twitter account will help followers with any PlayStation problem. It's operational 9:30am–5pm Pacific Monday through Friday and offers real-time responses between 2–5pm. In its off-hours, the @AskPlayStation Twitter account will continuously provide helpful hints when not responding to others.
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